How to Spa

If you have never been to a spa before you may find the guide useful to help guarantee the complete enjoyment of your experience.

Treatment etiquette:

During treatments at the Spa at Raithwaite, our professional Spa therapists will ensure you are modestly covered with towels at all times.

Health considerations:

You will be asked to complete a health questionnaire prior to your treatment and your therapist will know what to look out for and advise accordingly. However, to avoid disappointment, should you have a contagious condition, recent operation or any serious condition, please speak with our Spa Reception for advice on suitable treatments to choose.

Mothers to Be:

During your first 12 weeks of pregnancy we do not recommend any form of treatment using essential oils and massage. Mini manicures and pedicures are only recommended during this time.

Opening Hours:

The Spa at Raithwaite is open daily from 7am - 8pm. A wonderful healthy lunch is available between 12 noon and 4pm served in Poacher's Bar.

Cancellations:

If you need to cancel your booking we ask for 24 hours notice, any cancellations made after this time will be charged at full rate unless we re-sell the allotted appointment. Spa Day bookings require a 7 day cancellation.

Spa Day bookings:

It is advisable to book as far in advance as possible to ensure your chosen day is available. To secure the booking credit card details will be taken, but no charges will be made until you arrive. However, you will be charged should you not turn up for your Spa Day. As a member you are entitled to a 10% discount.

Children:

We try to create and retain a tranquil healing environment for our guests. However, hotel guests with children under the age of 14 years staying at Raithwaite Hall may use the indoor pool between  10am – 12pm and 4pm – 6pm. Times will be strictly adhered to and children must be accompanied by an adult.

For health and safety reasons the minimum age for young people to use other areas of the spa, including the gym, saunas, Jacuzzi and steam room is 17 years.

Points on Safety:

Although trained staff are on duty in the spa, we do not have any dedicated lifeguards watching the pools. If you suffer from high blood pressure, have recently been unwell or believe you may be pregnant you should not use the saunas, steam rooms or Jacuzzi.

Please ask a member of our gym team to show you how to use the gym machines. The Spa at Raithwaite is equipped with plenty of showers and it is particularly important that you shower to remove any oil before using the pools and after using the sauna and steam rooms.

Special requirements:

At Raithwaite Hall we continually strive to make sure every visit to our spa is a relaxing and enjoyable experience.  Our spa team would be pleased to offer you every assistance with regards to your needs.

In consideration for other users, the spa is a mobile free zone and it is also a non-smoking area.

Spa Treatment Bookings:

To make a booking please contact reservations on 01947 661663 or email spa@raithwaitehall.com